SG8 Casino Privacy Policy – How We Handle Your Personal Data

When you register an account on SG8 Casino, we collect personal information that is necessary to verify your identity and provide you with a safe, personalised gaming experience. This includes your full name, date of birth, email address, mobile number, and your preferred payment method details such as your GCash or Maya account information. We also collect technical data automatically when you use our platform, including your IP address, device type, browser version, and session activity logs, which help us detect fraud and maintain platform security. Any documents you submit for identity verification — such as a government-issued ID — are stored securely and used solely for the purpose of confirming your eligibility to play on our platform. We do not collect more information than is reasonably necessary to operate the platform and comply with applicable Philippine law. If you contact our support team at [email protected], we may also retain records of that communication to help resolve your query and improve our service quality.

SG8 Casino uses the personal information we collect to operate your account, process deposits and withdrawals in Philippine pesos, verify your identity, and deliver the gaming experience you expect from a trusted platform. We also use your data to send you important account notifications — such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy — through your registered email address or mobile number. Your information helps us detect and prevent fraudulent activity, money laundering, and any other behaviour that could harm the integrity of the platform or the safety of our player community. We may use aggregated, anonymised data to analyse platform performance and improve our services, but this data cannot be used to identify you personally. SG8 Casino will never use your personal data to send you unsolicited third-party marketing materials, and we will not sell, rent, or trade your information to any external party for commercial purposes. If you have questions about how your data is used, please visit our FAQ page or contact us directly at [email protected].

SG8 Casino does not sell or share your personal data with third parties for marketing or advertising purposes under any circumstances. We may share limited personal information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function, and always under strict confidentiality agreements. In certain circumstances, we may be required by Philippine law or a lawful order from a competent authority to disclose your personal information, and we will comply with such requirements while taking reasonable steps to notify you where legally permitted to do so. All third-party service providers we work with are required to handle your data in a manner consistent with this Privacy Policy and applicable data protection standards. We do not transfer your personal data outside the Philippines unless it is strictly necessary for the operation of the platform and appropriate safeguards are in place. If you believe your data has been shared inappropriately, please contact us immediately at [email protected] so we can investigate and respond promptly.

SG8 Casino takes the security of your personal information seriously and implements a range of technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your login credentials, payment details, and personal information are protected during every session. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and the data we hold. In the unlikely event of a data breach that affects your personal information, SG8 Casino will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to contact us immediately at [email protected] if you suspect any unauthorised access.

As a registered player on SG8 Casino and a data subject under the Philippine Data Privacy Act of 2012, you have a number of important rights regarding the personal information we hold about you. You have the right to request access to your personal data at any time, to receive a copy of the information we hold, and to request corrections if any of that information is inaccurate or out of date. You also have the right to request the deletion of your personal data, subject to any legal obligations that require us to retain certain records for a specified period — for example, transaction records required for regulatory compliance. If you believe that your personal data has been processed in a manner that violates your rights or applicable Philippine law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, simply contact our support team at [email protected] with your registered account details and a clear description of your request, and we will respond within a reasonable timeframe. SG8 Casino is committed to upholding the privacy rights of every Filipino player on our platform and will always handle your requests with care and respect.

SG8 Casino uses cookies and similar tracking technologies to improve your experience on our platform, maintain your session when you are logged in, and help us understand how players use the site so we can make it better. Cookies are small text files stored on your device by your browser, and they do not contain your personal financial information or passwords. We use strictly necessary cookies to keep the platform functioning correctly, as well as analytical cookies that help us measure platform performance in an anonymised way. You can control or disable cookies through your browser settings at any time, but please be aware that disabling certain cookies may affect the functionality of the platform and your ability to log in or complete transactions. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of SG8 Casino. If you have questions about how we use cookies, please contact us at [email protected] and we will be happy to explain in more detail.

SG8 Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our platform, applicable Philippine law, or our data handling practices. When we make significant changes, we will notify registered players through their registered email address or via a prominent notice on the platform, and the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so that you are always aware of how we handle your personal information. Continued use of the platform after the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with any changes to this policy, you should stop using the platform and contact us at [email protected] to discuss your options, including the closure of your account. This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming page, which together form the full agreement between you and SG8 Casino.